Service Request Ticket - # 53287

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2014 09:00 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130215[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 285P8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license

Wired NIC B8:CA:3A:89:86:95

TECHS Submitted by Max McEvilly Contact mmcevilly13@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Mar 31, 2014 08:58 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Mar 31, 2014 08:58 AM 
restarted the machine and it picks up the hard 
drive
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Adam Fyffe Mar 31, 2014 08:08 AM 
Task reassigned to Adam Fyffe.
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Max McEvilly Mar 29, 2014 09:00 PM 
Hard Drive not found
computer #20130215[Edit Inv]
monitor #20100596[Edit Inv]
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