Service Request Ticket - # 53303

Service Request Information

CONTACT Name Feist, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2014 08:21 AM
Department Deaf Studies and Professional Studies Phone
Location Email feista@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120657[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80K2DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0088808

Wired NIC 10:DD:B1:A4:C6:43


Wireless NIC 8C:2D:AA:4B:85:53


Bluetooth NIC 8C:2D:AA:4B:85:54

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Apr 01, 2014 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Apr 01, 2014 11:22 AM 
Restarted, works fine.
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Lexie Widmer Apr 01, 2014 11:02 AM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Apr 01, 2014 11:02 AM 
Ed 229
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Shandelle Plasker Apr 01, 2014 08:21 AM 
When she goes to her find bar her computer will
freeze and the round circle will keep spinning.
This started yesterday and she left it thinking
she would come back to it loaded but it is still
spinning. She would like someone to come look at this.

Phone:88746- Leave a message if she does not answer.
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