Service Request Ticket - # 53335

Service Request Information

CONTACT Name Bolen, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2014 11:46 AM
Department Human Resources Phone 88552
Location Email bolenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090931[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvl0rl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:6A:A1

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Apr 02, 2014 12:20 PM 
Task reassigned to Jared Petersen.
 Add Attachment
Jared Petersen Apr 02, 2014 12:20 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen Apr 02, 2014 12:20 PM 
Went over w/ Craig and updated Firefox and Flash. Tested with a 
prezi, works.
 Add Attachment
Craig Reno Apr 02, 2014 12:00 PM 
Left vm
 Add Attachment
Alyssa Little Apr 02, 2014 11:46 AM 
They're trying to update a flash player to create
a prezi, but it says they don't have the correct
authorization.

The computer can be accessed at any time.
 Add Attachment