Service Request Ticket - # 53338

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2014 02:39 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130625[Edit Inv] (opens in a new window) Bldg/Room ACK
Service Tag 7HNVWZ1 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 7hnvwz1 Location UNKNOWN | PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from P0093568; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 AUG2015; Adobe CC2015 TRANSFERRED AUG2015 SR57922 LICENSE SUBSCRIPTION CANCELED MAY2016- deserialize Adobe CC2015 then reinstall Acorbat DC

Wired NIC EC:F4:BB:11:3F:20


Wireless NIC AC:7B:A1:8E:55:DF


Bluetooth NIC AC:7B:A1:8E:55:E3

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 29, 2014 03:10 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 03, 2014 01:22 PM 
Laptop imaged, configured and ready to deliver
when they have the old laptop back.  Wireless
mouse is bundled with laptop.
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Tricia Flaherty Apr 03, 2014 12:44 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Apr 03, 2014 12:44 PM 
You now have wireless mouse and Invoice to go with
REG laptop  WAS THERE A GFA SETUP FORM?
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Dale Goodell Apr 02, 2014 04:10 PM 
I have the laptop, power adapter, and case in my
area now and should have the machine ready to
deliver sometime Thursday 4/3/14.
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Sarah Pettigrew Apr 02, 2014 02:39 PM 
NEW EQUIP SETUP: (GFA) A Dell laptop needs to be setup and delivered to Leonard 
Crawford for the Registrar's office. This is replacing WOU # 20091095[Edit Inv] (which is 
currently out of town and will be back sometime next week- contact Leonard 
Crawford for more info). The new laptop WOU # is 20130625[Edit Inv]. The equipment is on 
the shelf across from the restroom in ITC 009.
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