Service Request Ticket - # 53348

Service Request Information

CONTACT Name Behling, Mylisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2014 09:08 AM
Department College of Liberal Arts and Sciences Phone 88226
Location Email behlingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091431[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. HX2G0M1 Location 007

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:EF:FD


Wireless NIC 00:23:14:8E:C1:E0


Bluetooth NIC F0:7B:CB:A8:2F:8E

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact ftognoli14@wou.edu 88925

Tracking

Entered by Date Memo
Frederick Tognoli
Email

Public
Entered by Date Memo
Frederick Tognoli Apr 03, 2014 09:23 AM 
Task reassigned to Frederick Tognoli.
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Frederick Tognoli Apr 03, 2014 09:23 AM 
Status changed from (1) Pending to (5) Completed
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Frederick Tognoli Apr 03, 2014 09:23 AM 
Went w/ Craig and set up Admin rights
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Lori Burgeson Apr 03, 2014 09:11 AM 
Task reassigned to Lori Burgeson.
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Katie Halvorson Apr 03, 2014 09:08 AM 
****This is an email****
Good morning,

 

I was hoping I could manage this download myself,
but apparently I am not an admin on our Hum
laptop.  The WOU number is #20091431[Edit Inv].  I am trying
to download Olympus (I sent the link to you for
clarification on legitimacy) onto this computer
for a professor to use. 

 

Any help would be greatly appreciated J  Thank you!!

 

Warm Regards,

Mylisa Behling
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