Service Request Ticket - # 53353

Service Request Information

CONTACT Name Kazerouni, Rahim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2014 11:39 AM
Department Natural Science Division Phone 88489
Location Email kazeror@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20121121[Edit Inv] (opens in a new window) Bldg/Room DFSC 201
Service Tag Description Dell UltraSharp U2312H 23-inch Monitor
Serial No. n/a Location CHEM utility station, DSC202

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public

Entered by Date Memo
Lexie Widmer Apr 03, 2014 02:28 PM
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Apr 03, 2014 02:28 PM
Computer is good to go and the printer 
added. Rahim was updated. 
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Paul Lambert Apr 03, 2014 02:03 PM
Task reassigned to Lexie Widmer.
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Paul Lambert Apr 03, 2014 02:03 PM
switched.  It's active now.
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Lexie Widmer Apr 03, 2014 01:17 PM
Task reassigned to Paul Lambert.
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Lexie Widmer Apr 03, 2014 01:17 PM
It looked like the port he was trying to use was
not activated.  Referred him to Telecom.  I wasn't
sure but told him he might have to pay to activate
the extra port.  He might also have ports that he
isn't using and "swap" them.  
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Lexie Widmer Apr 03, 2014 12:55 PM
Task reassigned to Lexie Widmer.
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Lexie Widmer Apr 03, 2014 12:11 PM
He is available at 1pm. Peter
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Lexie Widmer Apr 03, 2014 12:00 PM
Peter - Left VM. 
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Alyssa Little Apr 03, 2014 11:39 AM
Went to connect computer to printer and when I
tried to log in it said that I couldn't log in
because the domain MASH was not available. Also he
still needs that computer connected to Lab-DSC201
printer

Meet him in his office DFSC 213 and he'll show you
where the computer is
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