Service Request Ticket - # 53361

Service Request Information

CONTACT Name Behling, Mylisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2014 04:28 PM
Department College of Liberal Arts and Sciences Phone 88226
Location Email behlingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110887[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BR05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:17:57

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact ncrane10@wou.edu 88010

Tracking

Entered by Date Memo
Nicole Crane
Email

Public
Entered by Date Memo
Nicole Crane Apr 07, 2014 08:40 AM 
Status changed from (1) Pending to (5) Completed
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Nicole Crane Apr 07, 2014 08:40 AM 
Called her and started a new ticket for the 
extension move under Lange, Marjorey.
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Lori Burgeson Apr 04, 2014 09:18 AM 
Task reassigned to Nicole Crane.
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Lori Burgeson Apr 04, 2014 09:18 AM 
Nicole, can you please put together a work order 
for Paul?  I believe he will need the old office 
number as well so that one can be deactivated.
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Meghann Thilberg Apr 03, 2014 04:49 PM 
****This is an email****

Wonderbar!!



Jack # 005C319
Computer # 20110887[Edit Inv]



She is making the big move on Monday (well the 
Physical Plant is helping)

Thanks! 





Warm Regards, 
Mylisa
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Meghann Thilberg Apr 03, 2014 04:28 PM 
****This is an email****
Hello again!

 

I called last week to discuss a move with one of 
our professors and forgot to ask one important 
question.  I know I can move the computer myself, 
but how do I verify the wall jack is properly 
activated?  Would you like the jack number that 
she will be using?  

 

Thank you for your help!! 

 

Warm Regards,


sent 4/3 4:26pm. I replied asking her for both 
the computer number and the jack number and will 
attach the reply as it comes.
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