Service Request Ticket - # 53364

Service Request Information

CONTACT Name Hoover, Stephanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2014 11:58 AM
Department Behavioral Sciences Division Phone 88512
Location Email hooverst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121210[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02KHMQKDNCR Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0090604; addt'l software to be ordered FY13/14, Parallel Desktop for MAC v8 afrom P0091252, WIN 7 Pro from VISA2013003553, ATLAS.ti v7 ED single user license from VISA2013003557, Dragon Dicate Student/Teacher Edition V3.0 MAC from VISA2013003631, SPSS Statistics Standard Campus Edition Campus site license P090938

Wired NIC 10:DD:B1:B9:7D:A1


Wireless NIC EC:35:86:45:D4:9E


Bluetooth NIC EC:35:86:45:D4:9F

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Apr 04, 2014 12:45 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Apr 04, 2014 12:45 PM 
Mapped her to smb://class.wou.edu/class/psychology 
set it so hopefully will appear on the desktop at login.
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Lori Burgeson Apr 04, 2014 11:58 AM 
****This is an email****
On my university mac desktop, I have H drive and J 
drive mapped, but I need K drive for psychology, 
not J drive mapped. How can I change this? Please 
send me instructions.

Also, check to make sure she is an admin on her 
computer
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