Service Request Ticket - # 53367

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2014 06:30 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130213[Edit Inv] (opens in a new window) Bldg/Room ITC 003d
Service Tag 28GP8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28GP8Y1 Location Storage

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license

Wired NIC B8:CA:3A:89:81:77

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Apr 07, 2014 09:06 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Apr 07, 2014 09:06 AM 
Restarted computer. It booted correctly.
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Adam Fyffe Apr 07, 2014 08:05 AM 
Task reassigned to Lexie Widmer.
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Adam Fyffe Apr 07, 2014 08:00 AM 
Task reassigned to Adam Fyffe.
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Kevin Thibeault Apr 04, 2014 06:32 PM 
Computer can't locate the hard drive and students 
can't log in
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