Service Request Ticket

Service Request Information

CONTACT	Name	Bracy, Jennifer	Date	Apr 07, 2014 11:40 AM
	Department	Creative Arts	Phone	88534
	Location		Email	bracyj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110428 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
	Serial No.	D25GQ1GCDHJW	Location	PDR
	CPU	3.4GHz Quad-Core Intel Core i7
	OS	MAC OS X 10.12 (macOS Sierra)	Software	bundled with iLife'11, Microsoft Office 2011 for MAC from P0083713 Adobe Master Collection CS5.5 MAC P0083713 Apple Keynote '09 Volume Licenses 22 seats from P0083717, Adobe Master Coll. CS6 from P0091311 JULY2013
	Wired NIC	3C:07:54:2D:9E:B6
	Wireless NIC	E4:CE:8F:65:FF:73
	Bluetooth NIC	34:51:C9:F2:D7:78

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Apr 07, 2014 04:43 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Apr 07, 2014 04:43 PM	I was able to get hold of Prof. Jennifer and installed Skype program on the computer she requested the program be in on.	Add Attachment
Dyl Karbia	Apr 07, 2014 02:50 PM	Task reassigned to Dyl Karbia.	Add Attachment
Lori Burgeson	Apr 07, 2014 01:26 PM	Room is open Mon, Wed, and Fri	Add Attachment
Lori Burgeson	Apr 07, 2014 11:41 AM	Task reassigned to UCS Tech.	Add Attachment
Alyssa Little	Apr 07, 2014 11:40 AM	**This is an email** Hi - I am setting up a couple of virtual class visits with some industry folks and will need Skype to be installed on one station in ITC210. I'd like it to be on the front row, on the table just on the other side of the 'aisle' ¿ system #20110428. Thanks much, Jen	Add Attachment