Service Request Ticket - # 53390

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2014 11:23 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B003841 Location PDR

Model ColorQube 8870 Hostname hlref5.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F6:AE

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 09, 2014 07:53 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 09, 2014 07:53 AM 
I see nothing in the print queues.. I think that
this issue is no longer a problem. I will stop by
the library and take a look. Going to close this
ticket out.
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Jennifer McCarroll Apr 08, 2014 11:23 AM 
When completing my rounds I stopped at the desk to
make sure they hadn't heard anything and the man
said at one point there were 300 jobs waiting on a
printer. When I went and looked, it said ready to
print, but I figured I would have you check and/or
clear jobs if there were indeed 300.
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