Service Request Ticket - # 53394

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2014 03:45 PM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091634[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. CL86KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819, Office Pro Plus 2013 from P0088059 installed as Office Pro Plus 2010 DEC2012 SR#

Wired NIC B8:AC:6F:83:60:6D

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 09, 2014 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Alyssa Little Apr 09, 2014 12:54 PM 
Called back and was wondering if the upgrade can
be done on site or if you needed to take the
tower? Please call him back and let him know which
it is
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Lexie Widmer Apr 09, 2014 11:51 AM 
Task reassigned to Dale Goodell.
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Lexie Widmer Apr 09, 2014 11:51 AM 
Hi Dale, 

Could you get this computer upgraded to Windows 7?
 Thanks.
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Alyssa Little Apr 08, 2014 03:45 PM 
It  needs to be put on the computer 20091634[Edit Inv]

The network printers do not have wou numbers

****This is an email****
We have a student worker   who needs
access to the following MASH printers assigned to TRI

TR-DBLink
TRI-TRIColor
TRLJ8000
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