Service Request Ticket

Service Request Information

CONTACT	Name	Braun, Maria	Date	Apr 09, 2014 03:18 PM
	Department	Humanities Division	Phone	88523
	Location		Email	braune@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110950 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2C345V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	84:8F:69:F7:E2:49

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 28, 2014 09:50 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Apr 10, 2014 10:17 AM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Apr 10, 2014 10:17 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Apr 09, 2014 03:18 PM	NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to Maria Elizabeth Braun in TODD 334. The WOU # of the new computer is 20110950 and the new monitor is 20111067. The WOU # of the old computer is 20090533 and the old monitor is 20090606. The equipment is on the GFA shelf in the hallway.	Add Attachment