Service Request Ticket

Service Request Information

CONTACT	Name	Jones, Gary	Date	Apr 09, 2014 03:27 PM
	Department	Humanities Division	Phone	88599
	Location		Email	jonesg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110951 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2BW05V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:26:11:7A

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 28, 2014 11:10 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Apr 10, 2014 10:18 AM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Apr 10, 2014 10:18 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Apr 09, 2014 03:27 PM	NEW EQUIP SETUP: (GFA) A Dell computer and monitor ned to be setup and delivered to Gary Jones in TODD 304. The WOU # of the new computer is 20110951 and the new monitor is 20111068. The WOU # of the old computer is 20091306 and the old monitor is 20091377. The equipment is on the GFA shelf in the hallway.	Add Attachment