Service Request Ticket - # 53420

Service Request Information

CONTACT Name Andersen, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2014 03:39 PM
Department Humanities Division Phone 88152
Location Email andersw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121272[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18GQHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18GQHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:4C:D0

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 28, 2014 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 10, 2014 10:18 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Apr 10, 2014 10:18 AM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Apr 09, 2014 03:39 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to William Andersen in HSS 118. The WOU # of 
the new computer is 20121272[Edit Inv] and the new monitor is 20121294[Edit Inv]. 
The WOU # of the old computer is 20091310[Edit Inv] and the old monitor is 
20091382[Edit Inv]. The equipment is on the GFA shelf in the hallway.
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