Service Request Ticket - # 53425

Service Request Information

CONTACT Name Behling, Mylisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2014 04:42 PM
Department College of Liberal Arts and Sciences Phone 88226
Location Email behlingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130535[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WD9FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:C0

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 11, 2014 03:48 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 10, 2014 10:21 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Apr 10, 2014 10:20 AM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Apr 09, 2014 04:42 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to HSS 310. The station is for the Humanities student worker. The WOU 
# of the new computer is 20130535[Edit Inv] and the new monitor is 20130504[Edit Inv]. The WOU 
# of the old computer is 20090528[Edit Inv] and the old monitor is 20090601[Edit Inv]. The 
equipment is on the GFA shelf in the hallway.
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