Service Request Ticket - # 53444

Service Request Information

CONTACT Name Campbell, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2014 01:35 PM
Department Humanities Division Phone 88213
Location Email campbelj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130537[Edit Inv] (opens in a new window) Bldg/Room MA 309
Service Tag 9WL9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WL9FZ1 Location Matt Haas, NTT ENG/Writing/Ling.

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A6:08

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 14, 2014 02:10 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 10, 2014 03:12 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Apr 10, 2014 03:12 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Apr 10, 2014 01:35 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup 
and delivered to John Campbell in MA 317. The WOU # of the new 
computer is 20130537[Edit Inv] and the new monitor is 20130506[Edit Inv]. The WOU # of 
the old computer is 20090532[Edit Inv] and the old monitor is 20090605[Edit Inv]. The 
equipment is on the GFA shelf in the hallway.
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