Service Request Ticket - # 53445

Service Request Information

CONTACT Name Varani, Charles   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2014 01:42 PM
Department Humanities Division Phone 88713
Location Email varanic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130538[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WF9FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:A6

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 29, 2014 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 10, 2014 03:14 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Apr 10, 2014 03:14 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Apr 10, 2014 01:42 PM 
NEW EQUIP SETUP: (GFA) A Dell computer needs to be setup and 
delivered to Charles Varani and Benjamin Bishop in MA 314. The WOU 
# of the new computer is 20130538[Edit Inv] and the new monitor is 20130507[Edit Inv]. 
The WOU # of the old computer is 20091303[Edit Inv] and the old monitor is 
20091376[Edit Inv]. The equipment is on the GFA shelf in the hallway.
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