Service Request Ticket - # 53448

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2014 02:15 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130541[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WDBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A6:90

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 28, 2014 11:18 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 10, 2014 03:13 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Apr 10, 2014 03:13 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Apr 10, 2014 02:17 PM 
Please add software PLSQL Dev.
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Sarah Pettigrew Apr 10, 2014 02:15 PM 
NEW EQUIP SETUP: A Dell computer and two monitors need to be setup and 
delivered to Max Chartier's station in ITC 014. Please contact Tricia, Bill or myself 
for info on which station is being replaced.
**This needs to be completed by Monday April 21st!**
 The WOU # of the new computer is 20130541[Edit Inv] and the new monitors are 
20130510[Edit Inv] and 20130511[Edit Inv]. The equipment is on the counter in ITC 008.
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