Service Request Ticket

Service Request Information

CONTACT	Name	Boomer, Sarah	Date	Apr 11, 2014 05:46 PM
	Department	Natural Science Division	Phone	88209
	Location		Email	boomers@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130542 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	9WJ9FZ1	Description	Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
	Serial No.	9WJ9FZ1	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Office Pro Plus 2013 from P0092986; TurningPoint2008 from P0063280, Adobe CS6 Design Std from P0093760 and Adobe Premiere Elements v.12 from P0093760; EndNoteX8 MAC/WIN from P0104335 JUNE2017 (email sent to Sarah Boomer); Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66546;
	Wired NIC	F8:B1:56:C5:A5:66

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 28, 2014 11:00 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Apr 15, 2014 02:14 PM	Disk media on your desk and license info below: T:\Adobe Elements Titles\Adobe Premiere Elements\Premiere Elements v12 and T:\Adobe Creative Suite\Adobe CS6 Suites\AdobeCS6DesignStdWIN	Add Attachment
Tricia Flaherty	Apr 15, 2014 01:39 PM	The order for Adobe CS6 Design Standard and Adobe Premiere Elements have gone through and PO made I will give you disk media and give you install key details shortly	Add Attachment
Dale Goodell	Apr 14, 2014 08:24 AM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Apr 14, 2014 08:24 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Apr 11, 2014 05:46 PM	This station is on GFA shelving in ITC013 Hallway computer W#20130542 and monitor W#20130512 with GFA Setup form As soon as they have entered purchase request for the Adobe CS6 software I will give you the install media.	Add Attachment