Service Request Ticket - # 53463

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2014 01:26 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20120113[Edit Inv] (opens in a new window) Bldg/Room MNB 110
Service Tag Description Dell Professional P2213 22in. Monitor w/ AIO stand
Serial No. CN04DTJ37444527CFC4S Location MNB 110 Math Lab B1
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Apr 14, 2014 02:24 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Apr 14, 2014 02:24 PM 
uninstalled printer drivers, started/stopped spooler, gpupdate. 
Good to go.
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Jared Petersen Apr 14, 2014 01:45 PM 
Task reassigned to Jared Petersen.
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Alyssa Little Apr 14, 2014 01:29 PM 
The WOU# for the printer she was trying to connect
to is 20110216[Edit Inv] network name Lab-NS216
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Alyssa Little Apr 14, 2014 01:26 PM 
Kayla Desirey
kdesirey13@wou.edu

Trying to print in NS 216 can't get the computer
to connect to the printer it says "the specified
port is unknown"
She was working from 20120113[Edit Inv]
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