Service Request Ticket - # 53471

Service Request Information

CONTACT Name Henderson, Monica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2014 10:27 AM
Department Human Resources Phone 88631
Location Email hendersonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071026[Edit Inv] (opens in a new window) Bldg/Room AD 206C
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. SCNDY105571 Location HR Admin Room 206C, Jen Sauer, Recruitment Asst

Model 1pcb516a Hostname kay.wou.edu
Notes IP:140.211.116.55 Ink/Toner Refill

Wired NIC 00:1E:0B:16:FA:2D

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 15, 2014 01:34 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 15, 2014 01:34 PM 
Restarted chrome- printing just fine now.
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Shandelle Plasker Apr 15, 2014 10:27 AM 
When she goes to print nothing happens. She went
in to add her printer again and it is still added
but it has a red X next to it. I had her restart
the printer and check the ink but everything
seemed fine. You can contact her at anytime
through phone or email.

Printer WOU#
20071026[Edit Inv]

Computer WOU#
20110906[Edit Inv]
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