Service Request Ticket - # 53487

Service Request Information

CONTACT Name Barnhart, Monica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2014 01:33 PM
Department Athletics Phone 88420
Location Email barnhartm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. QP0061655PK Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:51:20


Wireless NIC D4:9A:20:5E:69:6B


Bluetooth NIC 64:B9:E8:E6:91:78

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Apr 16, 2014 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Apr 16, 2014 01:53 PM 
Showed her how to connect to the printer.
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Craig Reno Apr 16, 2014 01:34 PM 
Task reassigned to Craig Reno.
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Alyssa Little Apr 16, 2014 01:33 PM 
Needs help connecting to PE-HPE on a mac (20090785[Edit Inv]
in NPE 213) with IP-printing.

Before 2 or after 4 today would be best.
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