Service Request Ticket - # 53496

Service Request Information

CONTACT Name Henderson, Barrett   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2014 11:31 AM
Department Athletics Phone 88051
Location Email hendersonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100659[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro with Apple Protection Plan
Serial No. SC02FDZTVDH2G Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office for MAC 2011 from P0079025, Adobe CS6 Design Standard for MAC/WIN from P0093734

Wired NIC 10:9A:DD:67:B2:40


Wireless NIC E0:F8:47:2F:BA:8C


Bluetooth NIC E0:F8:47:2F:BA:8D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Apr 17, 2014 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Apr 17, 2014 01:30 PM 
Let him know the computer was finished and up at
the front.
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Lexie Widmer Apr 17, 2014 12:23 PM 
He dropped the computer off.  Install initiated.
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Lexie Widmer Apr 17, 2014 12:23 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Apr 17, 2014 11:42 AM 
Left VM.
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Tricia Flaherty Apr 17, 2014 11:35 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Apr 17, 2014 11:31 AM 
I have the media at my desk... there will be
another Service Request for Cathy Thomas in TRI
that will need same media for install.  License
information can be found at: 
T:\Adobe Creative Suite\Adobe CS6
Suites\AdobeCS6DesignStdWIN&MAC
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