Service Request Ticket - # 53506

Service Request Information

CONTACT Name Rainey, Stacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2014 04:57 PM
Department Disability Access Services Phone 88305
Location Email raineys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130544[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WFCFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WFCFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AC:43

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 01, 2014 02:01 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 18, 2014 09:05 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Apr 18, 2014 09:05 AM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Apr 17, 2014 04:57 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup 
and delivered to Stacey Rainey in APSC 405. The WOU # of the new 
computer is 20130544[Edit Inv] and the new monitor is 20130514[Edit Inv]. The WOU # 
of the old computer is 20090306[Edit Inv] and the old monitor is 20090330[Edit Inv]. 
The equipment is on the GFA shelf in the hallway.
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