Service Request Ticket

Service Request Information

CONTACT	Name	Van Ert, Elizabeth	Date	Apr 18, 2014 11:30 AM
	Department	Athletics	Phone	88917
	Location		Email	vanerte@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110928 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	2BVZ4V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2BVZ4V1	Location	PDR 2023 Giveaway
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:26:1A:CA

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	jpetersen11@wou.edu	88925

Entered by	Date	Memo
Jared Petersen			Email Public
Entered by	Date	Memo
Jared Petersen	Apr 21, 2014 12:28 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jared Petersen	Apr 21, 2014 12:28 PM	Went ahead and swapped out her DVI splitter and the cord to the monitor that kept disconnecting just to be safe. Everything looked okay though.	Add Attachment
Adam Fyffe	Apr 21, 2014 11:35 AM	Task reassigned to Jared Petersen.	Add Attachment
Katie Halvorson	Apr 21, 2014 10:12 AM	She is around today 10-2 she said.	Add Attachment
Frederick Tognoli	Apr 21, 2014 08:12 AM	Left VM to set up convenient time to come look	Add Attachment
Craig Reno	Apr 18, 2014 02:47 PM	Task reassigned to UCS Tech.	Add Attachment
Craig Reno	Apr 18, 2014 01:22 PM	left vm	Add Attachment
Craig Reno	Apr 18, 2014 12:27 PM	Task reassigned to Craig Reno.	Add Attachment
Alyssa Little	Apr 18, 2014 11:30 AM	She is needing someone to check the connection to her dual monitor. She said occasionally it works, but it doesn't turn on consistently. She is available from 10-2 today Ext 88917	Add Attachment