Service Request Ticket - # 53511

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2014 02:09 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Apr 28, 2014 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Apr 28, 2014 10:42 AM 
Toner is being swapped out
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Lori Burgeson Apr 28, 2014 08:42 AM 
Still waiting to receive toner
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Lori Burgeson Apr 18, 2014 02:23 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Apr 18, 2014 02:22 PM 
PR# 7610 has been submitted.  I will add notes in 
here when we have received the toner.
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Katie Halvorson Apr 18, 2014 02:19 PM 
The ink has to be ordered so I let Sharon know
this and Lori is ordering the ink for this HP printer.
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Katie Halvorson Apr 18, 2014 02:09 PM 
The student lounge printer in MNB112 needs black
ink.  It says it is out.
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