Service Request Ticket - # 53521

Service Request Information

CONTACT Name Cardinal, Marita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2014 04:03 PM
Department Health & Exercise Science Phone 88023
Location Email cardinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130663[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 15-inch w/ Retina Display #ME294
Serial No. C02MJCQMFD57 Location PDR

CPU Intel Core i7(2.3GHz quad, 6MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS office 2011 for MAC from P0093734,

Wireless NIC 3C:15:C2:C3:B4:BE


Bluetooth NIC 3C:15:C2:C3:B4:BF

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 01, 2014 10:23 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Apr 22, 2014 08:17 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Dale Goodell Apr 22, 2014 08:17 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Sarah Pettigrew Apr 21, 2014 04:03 PM 
NEW EQUIP SETUP: Two MacBook Pros need to be setup and delivered to Marita Cardinal 
in NPE 218. Make sure to setup Find my Device on both laptops as the last set were 
stolen. The WOU #s of the new laptops are 20130663[Edit Inv] and 20130664[Edit Inv]. There are also 
cases, adapters, and HDMI cables that need to be delivered with the laptops. The 
equipment is on the shelves across from the restroom in ITC009.
Add Attachment