Service Request Ticket - # 53525

Service Request Information

CONTACT Name Fordham, Kayla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2014 09:27 AM
Department Human Resources Phone 88490
Location Email fordhamk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071026[Edit Inv] (opens in a new window) Bldg/Room AD 206C
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. SCNDY105571 Location HR Admin Room 206C, Jen Sauer, Recruitment Asst

Model 1pcb516a Hostname kay.wou.edu
Notes IP:140.211.116.55 Ink/Toner Refill

Wired NIC 00:1E:0B:16:FA:2D

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 22, 2014 09:43 AM 
She emailed saying that the printer just started
working again.
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Shandelle Plasker Apr 22, 2014 09:42 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 22, 2014 09:27 AM 
Her printer is saying that it is offline and will
not allow her to print anything. Also right before
this happened she went to print a banner report
and it said data received but never really printed
it. She would like to be contact by phone or email
and she is available 8 to 5.
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