Service Request Ticket - # 53541

Service Request Information

CONTACT Name Perlman, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2014 04:04 PM
Department Humanities Division Phone 88969
Location Email perlmam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130545[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WLBFZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A6:4B


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Apr 28, 2014 09:57 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 24, 2014 10:06 AM
Task reassigned to Dale Goodell.
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Dale Goodell Apr 24, 2014 10:06 AM
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Apr 23, 2014 04:04 PM
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to 
Mark Perlman in HSS 304. The WOU # of the new computer is 20130545[Edit Inv] and the new 
monitor is 20130515[Edit Inv]. The WOU # of the old computer is 20090954[Edit Inv] and the old monitor is 
20091605[Edit Inv]. The new equipment is on the GFA shelf in the hallway. 
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