Service Request Ticket - # 53546

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2014 10:20 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130044[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008185 Location PDR

Model ColorQube 8870 Hostname hlref1.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.43 Metered Code: 5279 RMA:(8870) XFL134161(5/31/16) Meter Code:9394 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:32:FA

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 25, 2014 03:58 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 25, 2014 03:58 PM 
new feed roller is installed. printer is printing
like it should.
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Megan Thibeault Apr 24, 2014 10:55 AM 
Ordered new feed roller
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Megan Thibeault Apr 24, 2014 10:20 AM 
Printer keeps jamming, making gear grinding noises
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