Service Request Ticket - # 53560

Service Request Information

CONTACT Name Larson, Malissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2014 02:16 PM
Department Disability Access Services Phone 88250
Location Email larsonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130552[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM3349DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:7A:EB


Wireless NIC 60:03:08:EB:AE:40


Bluetooth NIC 60:03:08:EB:AE:41

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 06, 2014 11:48 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 06, 2014 11:48 AM 
Monitor installed and configured with laptop;
completing this task.
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Sarah Pettigrew May 05, 2014 02:31 PM 
Status changed from (5) Completed to (1) Pending
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Sarah Pettigrew May 05, 2014 02:31 PM 
NEW EQUIP SETUP: Apple thunderbolt monitor WOU # 20130685[Edit Inv] is 
ready to be delivered to Malissa Larson in APSC 405. The monitor is 
on the counter in ITC 008.
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Dale Goodell Apr 30, 2014 02:59 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 28, 2014 03:26 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Apr 28, 2014 03:26 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Apr 28, 2014 02:16 PM 
NEW EQUIP SETUP: (GFA) A Macbook Pro needs to be setup and delivered to Malissa Larson 
in APSC 405. The WOU # of the new laptop is 20130552[Edit Inv]. The WOU # of the old computer 
is 20090301[Edit Inv]. There is also a trackpad and keyboard that need to be delivered. An Apple 
display has been ordered and will need to be delivered when it arrives. The new 
equipment is on the shelves across from the restroom in ITC 009.
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