Service Request Ticket - # 53561

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2014 02:34 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090481[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB859316 Location PDR

Model 3600/DN Hostname aa-aalc.wou.edu/aa-aalc
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, extra 500 sheet feeder on same orderPRINT MAINT: Fuser #126N00324 V2013003992& Feed Roller #022N02187, Mea Unit Pick Up Housing #022N02177, 3635Mfp Mea-Unit_Holder Pad #019N00947 V2013003996 SR53561MAY14, JC90-00932A Cassette Pickup Roller & JC97-03249A Separation Pad V2014004254 & Pickup Roller Large Capacity Feeder #A2035(Samsung JC97-02233A)V2014004269 NOV14SR55238; Fuser Maint. Kit, 110V V2014004497 SR56345MAR15 IP: 140.211.64.46 Ink/Toner Refill

Wired NIC 00:00:AA:BD:54:01

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 02, 2014 01:03 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 02, 2014 01:02 PM 
replaced the fuser-good to go
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Megan Thibeault Apr 28, 2014 02:47 PM 
PR#7705
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Megan Thibeault Apr 28, 2014 02:44 PM 
Needs a new fuser
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Shandelle Plasker Apr 28, 2014 02:34 PM 
****This is an email****
The Xerox Phaser 3600 printer in the study abroad
office, WOU #20090481[Edit Inv], has started giving us an
error message when we try and print. The message
says "ADC NOT Confirm Error." It doesn't do it
every time we try and print but about every other
day this error message pops up and then to clear
it the printer has to be totally turned off and
then turned back on and it has to restart the
initialization process each time. Is there some
thing that we can check or someone can come over
and take a look at to fix this? Thanks!

Tina
Study Abroad
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