Service Request Ticket - # 53571

Service Request Information

CONTACT Name Reagle, Christina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2014 02:00 PM
Department The Research Institute Phone 88871
Location Email reaglec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120526[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13-in, 256GB Flash Storage #Z0ND
Serial No. C02JL3BYDRVG Location PDR 2023 Giveaway

CPU Intel Core i7(2.0GHz, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 for MAC std from P0087457

Wired NIC A8:20:66:1D:1E:EB


Wireless NIC 98:FE:94:42:76:36


Bluetooth NIC 98:FE:94:42:76:37

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Alyssa Little Apr 29, 2014 02:59 PM 
Status changed from (1) Pending to (5) Completed
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Alyssa Little Apr 29, 2014 02:58 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Apr 29, 2014 02:00 PM 
The computer says "alert no internet connection" 
She checked her ethernet and everything is plugged
in but the computer wont connect to internet or
get any incoming messages.  It was fine an hour
ago but she can't get wireless to work either.

She is around till 5 today.
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