Service Request Ticket - # 53583

Service Request Information

CONTACT Name Hoover, Stephanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2014 03:22 PM
Department Behavioral Sciences Division Phone 88512
Location Email hooverst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130654[Edit Inv] (opens in a new window) Bldg/Room TODD 335
Service Tag 8FMDL02 Description Dell OptiPlex 9020 SFF Quad Core HT, 3.4GHz Turbo
Serial No. 8FMDL02 Location Behav. Sci Research Lab

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0093704, MAXQDA Network License/edu Win/Mac rel. v.11.0.8 from VISA2013003968, ATLAS.ti v.7 Educational Multi-User License from VISA2013003967, and SPSS/AMOS Campus ed. from Student Tech license from P0090938, Express Scribe Pro from VISA2013004041 for use with USB foot pedals

Wired NIC 34:17:EB:97:E0:5C


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public

Entered by Date Memo
Dyl Karbia Jul 07, 2014 10:49 AM
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 07, 2014 10:49 AM
The machine was setup by Miles. We deliver the
machine to the lab located in TODD.  The only
issue we encounter was the network port on the
wall wasn't activated. I informed the secretary to
call telecom to activate the ports.
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Dyl Karbia Jul 07, 2014 09:18 AM
Left VM
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Dyl Karbia Jun 30, 2014 05:05 PM
Vikas and I deliver the machine to TODD. We did
all of the connection and make sure it works. But
unfortunately the network jack installed on the
wall wasn't active. I spoke with the secretary
from the department and asked her to called
telecom for activation. 
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Lori Burgeson Jun 30, 2014 09:43 AM
Task reassigned to Dyl Karbia.
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Lori Burgeson Jun 27, 2014 12:36 PM
Task reassigned to UCS Tech.
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Vikas Sharma Jun 27, 2014 11:46 AM
Task reassigned to Lori Burgeson.
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Miles Rakestraw Jun 26, 2014 10:47 AM
Task reassigned to UCS Tech.
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Miles Rakestraw Jun 26, 2014 10:47 AM
In the process of installing and registering extra
software.
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Tricia Flaherty Jun 25, 2014 04:01 PM
I updated the auth code for SPSS v22 let me know
if that works or not.
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Miles Rakestraw Jun 25, 2014 02:28 PM
Task reassigned to Miles Rakestraw.
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Tricia Flaherty Jun 25, 2014 11:57 AM
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 25, 2014 11:15 AM
All additional Software for these stations are on
T: Drive

T:\ATLAS.ti\ATLAS.ti_7

T:\MAXQDA+\MAXQDA11

T:\Spss\SPSS22StatisticsSTD_AuthUser

T:\Spss\Amos21

T:\ExpressScribePro (goes with transcription
pedals-USB)
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Dale Goodell May 06, 2014 11:42 AM
I have imaged all four machines using the
OOBESTAFF 1/16/14 image.  They are ready for any
additional software.
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Sarah Pettigrew Apr 30, 2014 03:22 PM
NEW EQUIP SETUP: 4 Dell computers and monitors need to be setup 
and delivered to the Behavioral Science Student Research Lab in 
TODD305. The contact is Stephanie Hoover in TODD 331. 
The WOU #s of the computers are:
20130654[Edit Inv]
20130655[Edit Inv]
20130656[Edit Inv]
20130657[Edit Inv]
The WOU #s of the monitors are:
20130658[Edit Inv]
20130659[Edit Inv]
20130660[Edit Inv]
20130661[Edit Inv]
The equipment is on the counter in ITC 008. 
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