Service Request Ticket - # 53601

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2014 08:22 AM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040885[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description HP LaserJet 2420 Printer # Q5956A
Serial No. cndjb08791 Location Ready for PDR

Model Q5956A Hostname
Notes Up to 1200 x 1200 dpi Up to 28 ppm (A4)/30 ppm (letter) Input trays - 100-sheet multipurpose tray 1, 250-sheet tray 2; Output trays - 100-sheet rear output bin, 250-sheet top output bin PRINTER MAINT: LJ 2420 pick up roller #RL1-0540-000 from P0093986 SR53601 MAY2014 Ink/Toner Refill
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 08, 2014 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 08, 2014 10:32 AM 
replaced the feed roller in the second
tray-printing like it should now.
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Megan Thibeault May 05, 2014 09:32 AM 
PR#7719
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Craig Reno May 02, 2014 03:59 PM 
Task reassigned to Megan Eichler.
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Craig Reno May 02, 2014 03:59 PM 
Roller in bottom tray looks very old, cannot feed paper.
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Craig Reno May 02, 2014 03:50 PM 
Task reassigned to Craig Reno.
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Alyssa Little May 02, 2014 08:22 AM 
Printer is saying there is a paper jam but she
can't find one.

She will be available anytime after 1:30 today,
just please call and let her know that you're coming.
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