Service Request Ticket - # 53604

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2014 10:00 AM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20101494[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22in HAS Wide Monitor
Serial No. CN0U829K7287215IA10M Location PDR
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact ftognoli14@wou.edu 88925

Tracking

Entered by Date Memo
Frederick Tognoli
Email

Public
Entered by Date Memo
Frederick Tognoli May 02, 2014 11:04 AM 
Task reassigned to Frederick Tognoli.
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Frederick Tognoli May 02, 2014 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Frederick Tognoli May 02, 2014 11:04 AM 
Ran Windows and Adobe updates and everything appears to open 
with no issues
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Alyssa Little May 02, 2014 10:00 AM 
He can't figure out how to open any of his pdf
files. He can create them and save them, but then
when he goes to open them they wont open.

He'll be available from now (10am) to about 12.
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