Service Request Ticket - # 53653

Service Request Information

CONTACT Name Solario, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2014 03:31 PM
Department Phone 88551
Location Email solarioc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GXJWL02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GXJWL02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:CF:CA

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 14, 2014 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 09, 2014 03:39 PM 
Task reassigned to Dale Goodell.
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Dale Goodell May 09, 2014 03:39 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew May 08, 2014 03:31 PM 
NEW EQUIP SETUP: A Dell computer needs to be setup and delivered to 
Chris Solario in APSC 201. He currently has a UCS loaner which can be 
brought back (see Lori). The WOU # of the new computer is 20130785[Edit Inv]. 
The computer is on the shelves across from the restroom in ITC009.
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