Service Request Ticket - # 53654

Service Request Information

CONTACT Name Hoffman, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2014 03:49 PM
Department Creative Arts/Art Phone 88248
Location Email hoffmak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch, Intel i5 3.2GHz Quad #Z0PF
Serial No. D25MM0WXF8J9 Location PDR 2023 Giveaway

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0093918; Adobe CCE serialized desktop install annual subscription REMOVE SERIALIZED ADOBE CC JULY2019 as NO LONGER PAID SUBSCRIPTION;

Wired NIC 68:5B:35:B7:13:E8


Wireless NIC B4:18:D1:EB:CB:7B


Bluetooth NIC B4:18:D1:EB:CB:7C

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 13, 2014 02:59 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 09, 2014 03:38 PM 
Task reassigned to Dale Goodell.
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Dale Goodell May 09, 2014 03:38 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew May 08, 2014 03:49 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Kim Hoffman in CH 204. The WOU # of the new iMac is 20130786[Edit Inv] 
and the old iMac is 20090491[Edit Inv]. There is also a USB SuperDrive that 
needs to be delivered. The equipment is on the counter in ITC 008.
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