Service Request Ticket - # 53679

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2014 02:16 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130299[Edit Inv] (opens in a new window) Bldg/Room HL 121
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DM606537 Location HL121 Study Room

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:32:76

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Alyssa Little May 13, 2014 02:16 PM 
Status changed from (1) Pending to (5) Completed
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Alyssa Little May 13, 2014 02:16 PM 
Task reassigned to Self Resolved.
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Alyssa Little May 13, 2014 02:16 PM 
Jenn Mccarroll called from library 121 and said
that the thin client in there can't find any
network to connect to. She tried rebooting, and
doubling checking the network cable connection but
nothing seems to work.

The WOU# is 20130299[Edit Inv]
IP 192.168.86.26
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