Service Request Ticket - # 53689

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2014 11:52 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 15, 2014 03:35 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 15, 2014 03:35 PM 
Check the printer at NS216. I was able to print
successfully along with some students that were
using the lab.
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Dyl Karbia May 15, 2014 03:09 PM 
Task reassigned to Dyl Karbia.
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Craig Reno May 15, 2014 12:58 PM 
Task reassigned to UCS Tech.
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Craig Reno May 15, 2014 11:56 AM 
Task reassigned to Craig Reno.
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Jennifer McCarroll May 15, 2014 11:52 AM 
NS 216 Says there is a paper jam but a student
reported not seeing one.
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