Service Request Ticket - # 53705

Service Request Information

CONTACT Name Phillips, Alan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2014 02:38 PM
Department University Computing Solutions Phone 88862
Location Email phillipsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130703[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35C5M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:C7:61

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 20, 2014 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 20, 2014 11:13 AM 
Task reassigned to Dale Goodell.
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Dale Goodell May 20, 2014 11:13 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew May 19, 2014 02:38 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Alan Phillips in PP 109. The WOU # of the new computer is 20130703[Edit Inv] 
and the new monitor is 20130743[Edit Inv]. The WOU # of the old computer is 20070848[Edit Inv] 
and the old monitor is 20070609[Edit Inv]. The equipment is on the GFA shelf in the 
hallway.
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