Service Request Ticket - # 53726

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2014 03:33 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130214[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28KL8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:8A:DB:CB

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe May 21, 2014 08:19 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe May 21, 2014 08:19 AM 
restarted computer, works now
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Adam Fyffe May 20, 2014 04:35 PM 
Task reassigned to Adam Fyffe.
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Kevin Thibeault May 20, 2014 03:33 PM 
The Hard drive on this computer can't be found and
students cannot log in to computer.
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