Service Request Ticket - # 53729

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2014 09:50 AM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101246[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro, 17-inch Quad-core #Z0M3
Serial No. C02FT18JDF93 Location 007

CPU Intel Core i7(2.2Ghz quad, 6MB L3 cache)


OS Unknown Software bundled with iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand), Microsoft Office 2011 for MAC from P0080720,Vectorworks 2009(FOB USER/SINGLE LICENSE COPY, Adobe Design Premium CS5.5 for MAC from P0080720 SHARED WITH DESKTOP W#20120650: Apple Final Cut Studio V.3. from P0075620

Wired NIC C8:2A:14:3E:81:D0


Wireless NIC E4:CE:8F:2F:7A:D6


Bluetooth NIC E4:CE:8F:2F:7A:D7

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson May 22, 2014 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson May 22, 2014 01:46 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson May 22, 2014 01:46 PM 
Applied licensing information and checked each 
application within the Final Cut Studio suite and 
they all worked.  Delivered the laptop to the 
employee working the main window in Rice.
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Lexie Widmer May 21, 2014 09:50 AM 
Stopped by his office, but it wasn't a good time.
 He'll contact us with times he is available.
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Lexie Widmer May 21, 2014 09:50 AM 
****This is an email****
Tricia, Final Cut and Motion on my computer,
#20101246[Edit Inv], want a license number; do you have those?

Thanks,
S
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