Service Request Ticket - # 53753

Service Request Information

CONTACT Name DelloStritto, Mary Ellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2014 01:49 PM
Department Behavioral Sciences Division Phone 89657
Location Email dellostm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120728[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 15inch w/ Retina, 2.4GHz Quad i7
Serial No. C02KH38SFFT0 Location PDR

CPU Intel Core i7(2.4GHz quad, 6MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office for MAC 2011 from P0089412,SPSS Statistics Premium Faculty Pack from P0102741 til NOV-30-2017(Statistics24 in NOV2016) see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack

Wireless NIC 28:CF:E9:19:38:DD


Bluetooth NIC 28:CF:E9:19:38:DE

TECHS Submitted by Craig Reno Contact creno11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

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Entered by Date Memo
Craig Reno May 23, 2014 04:32 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno May 23, 2014 04:32 PM 
Wound up reinstalling office, hopefully that will take care of the 
crashing issues. If not, might need to look into alternative software.
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Craig Reno May 23, 2014 01:49 PM 
Word frequently crashes, often requires a restart. Happens 
multiple times a day. Seems to happen more often when saving, 
but seems like it can occur for no reason.
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