Service Request Ticket - # 53765

Service Request Information

CONTACT Name Arends, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2014 03:37 PM
Department Facilities Services Phone 88239
Location Email arendsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130709[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35L3M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L3M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:7D:B0


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Jun 09, 2014 03:07 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 02, 2014 08:34 AM
Task reassigned to Dale Goodell.
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Dale Goodell Jun 02, 2014 08:34 AM
Priority changed from (3) Priority to (2) High Priority.
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Adam Fyffe May 28, 2014 10:38 AM
imaged, ready to be bound and set up
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Adam Fyffe May 28, 2014 09:08 AM
Task reassigned to New Equip. Setup.
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Adam Fyffe May 28, 2014 08:07 AM
Task reassigned to Adam Fyffe.
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Sarah Pettigrew May 27, 2014 03:37 PM
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Debra Arends. This station is for the PP Paintshop. The WOU # of 
the new computer is 20130709[Edit Inv] and the new monitor is 20130749[Edit Inv]. The WOU # 
of the old computer is 20090920[Edit Inv] and the old monitor is 20090966[Edit Inv]. The new 
equipment is on the GFA shelf in the hallway.
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