Service Request Ticket - # 53778

Service Request Information

CONTACT Name Slagle, Clark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 28, 2014 11:59 AM
Department Behavioral Sciences Division Phone 8-8374
Location Email slaglec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090454[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 USFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 2CNHDK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software bundled with Roxio Creator and CyberLink PowerDVD, Windows 7 Pro upgrade on P0081747, Micorsoft Office Pro Plus 2007 from P0072267

Wired NIC 00:24:E8:3E:C6:6D

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer May 29, 2014 08:21 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer May 29, 2014 08:21 AM 
Audio input was incorrect on Crestron processor
corrected issue. It is working again.
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Alyssa Little May 28, 2014 11:59 AM 
Professor called in and said that when he was
trying to play videos during his class in HSS 336
he couldn't get any sound. He said he checked all
the sound settings and everything seemed to be on.

Also he said this has happened before and someone
came over and fixed it, but now it's doing the
exact same thing
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