Service Request Ticket - # 53791

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2014 12:24 PM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130049[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B000619 Location PDR

Model ColorQube 8880 Hostname hlalcove.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.40 Metered Code: 6597 RMA 1/7/15 old serial#XFL134051 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:9E:6B

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 05, 2014 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 05, 2014 10:35 AM 
fixed
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Megan Thibeault Jun 03, 2014 08:36 AM 
needs a new cleaning blade-Karl ordered one
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Megan Thibeault May 30, 2014 08:21 AM 
Xerox will be out today.
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Megan Thibeault May 29, 2014 03:01 PM 
ref#19730838
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Shandelle Plasker May 29, 2014 12:24 PM 
The Alcove printer in the library will not stop
jamming. They have taken out the jammed paper
several times and they have restarted the printer
as well.
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