Connected through teamviewer.  Used product key
247CX-YKP9Q-333FG-R4FHW-Q9R9G to activate (located
in t:drive)

Scheduled for noon tomorrow.  

Left VM recapping everything on Liz's phone.  

Talked to Lori, we can remote in.  She needs to
install TeamWeaver.  

Will contact Aaron about it.  

****This is an email****
Hi,

The lap top runs fine, but Office Suite notifies
me several times a day that the suite is not
"registered"

-----Original Message-----
From: ucshelpdesk@mail.wou.edu
[mailto:ucshelpdesk@mail.wou.edu] On Behalf Of UCS
ServiceRequest
Sent: Monday, June 02, 2014 7:57 AM
To: Aaron East
Cc: Elizabeth Taylor
Subject: Re: WOU# 20110775

Hey there,

Is the Office 2010 that isn't running properly? 
Is there any kind of errors that pop up when
opening any of the programs?  As far as Office
suites go, the 2010 is the upgraded version for
WOU computers.  Let me know what we can do to help!

Thanks!

On Fri, May 30, 2014 at 5:02 PM, Aaron East
 wrote:
> Hi all,
>
> One of our instructors apart of the Traffic
Safety Education program
> that was just transferred from DEP to TRI is
having problems with her
> WOU issued laptop.  If someone could reach out
to her soon, that would
> be much appreciated as she uses this laptop for
instruction in our classes we offer.
> Her name is Liz Taylor and her email address is
> liz5taylor@comcast.net.  She has a Dell laptop
WOU#20110775.
>
> Her problem is as follows:
>
> "I really need a WOU tech to get into this
laptop remotely to update
> the Office Suite licensing key or the computer
won¿t be functional for
> any classroom session. Can you please forward
this message to the right person?