Service Request Ticket - # 53822

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2014 02:32 PM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091474[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240B85PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 58:B0:35:A7:AE:9A


Wireless NIC D8:30:62:58:54:AD


Bluetooth NIC 7C:6D:62:A2:93:C4

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jun 04, 2014 01:47 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 04, 2014 01:47 PM 
I give the user admin right on the system.
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Dyl Karbia Jun 04, 2014 09:19 AM 
Task reassigned to Dyl Karbia.
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Lori Burgeson Jun 04, 2014 08:50 AM 
Left Ermie a voicemail for his availability.
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Lexie Widmer Jun 04, 2014 08:17 AM 
Task reassigned to UCS Tech.
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Adam Fyffe Jun 04, 2014 08:12 AM 
Task reassigned to Service Request Desk.
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Adam Fyffe Jun 03, 2014 03:37 PM 
Task reassigned to Adam Fyffe.
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Alyssa Little Jun 03, 2014 02:32 PM 
Needs admin rights on a new Mac desktop on the
first floor of Maaske (he said it's behind the
receptionist desk in the copier area)

He will be available Wednesday and Thursday
mornings before 12pm.
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